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| Video-Conferencing Test 1-900-255-LOOP (900-255-5667) |
| ISDN Test Number 1-900-267-LOOP (900-267-5667) |
| Calls cost $1 per min, per channel. 900 no.'s are digital bonding loops |
| For questions call: Customer Service (314) 645-5550 |
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Why Use Loopback?
1. Video-Conference Call Fails
Participants often don't know which end of the call is having a problem. They usually have to call technical support to get help. The users want a simple test they can run to determine if the system works.
With Loopback, users can dial a simple phone call. They will see themselves in both the local and remote window of the video-conferencing displays. If their equipment works, have the other end run the test. If the equipment fails, call tech support and let them know you have isolated the problem.
Tests usually take less than one minute. A one minute BRI 128k call will cost $2.00.
2. Before a Video-Conference
Participants can quickly test video-conferencing equipment before a conference or meeting. No outside technical support is required. Test takes less than one minute.
3. Training
Educate video-conferencing users by demonstrating to participants how they look to remote sites.
4. Test New Installations
Test New Installations of any ISDN based service including video-conferencing.
5. After Service/Repair
Technicians can quickly verify system functionality without depending on other sites.
6. Problem Segmentation
Isolate non-working equipment faster.
7. Proactive Testing
System administrators can routinely perform quality tests on equipment.