Please follow these directions to submit an e-mail describing a problem or requesting
information.
- Copy ALL of the text between the dashed lines below exactly as it is printed. Paste the
information into the message area of your E-Mail.
- Do not change the field names or remove any text.
- Do not fill in the 'Issue' field.
- Please include an adequate equipment configuration to assist Loopback technicians in
analyzing your problem or question.
- Mail your request to: support@loop-back.com
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Issue Submission Form
Issue #:
First Name:
Last Name:
Company Name:
Phone Number:
FAX Number:
E-Mail Addresses:
Description:
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When Your Submission is Received:
- Your response from Loopback will indicate the issue number assigned to your request.
- Use your Issue Number in any any future correspondence regarding this issue.
When Following Up Regarding Your Issue:
- Use the same form presented above.
- For the follow-up, include the Issue Number in the 'Issue #' field.
